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Insurance Tips

TIPS TO VERIFY BENEFITS

woman on phone with paperworkOne of the first steps in obtaining a communication device (commonly referred to as a speech-generating device) is to call your insurance company to verify benefits. The policyholder or authorized family member is the best individual to make this call. If a speech-generating device is not a covered benefit under your specific plan, it is helpful to know that before you start the funding process. Make sure to contact your local consultant if you find that your plan does not include coverage; they are happy to guide you with alternative options.

STEP 1:  GATHER INFORMATION

Before you call your insurance company, please have the following information:

 

STEP 2:  CALLING YOUR INSURANCE COMPANY

 

STEP 3:  CHECK BENEFITS FOR A SPEECH-GENERATING DEVICE

 

STEP 4:  ADDITIONAL QUESTIONS

Additional questions to ask:

 

STEP 5:  NAME OF REPRESENTATIVE AND REFERENCE NUMBER

 

OTHER TIPS:

Once the proper documents are received by the Funding Department, we will work directly with the insurance company to begin the medical review process in the event your plan requires prior approval.